FiSMA hosted Experience Forum and ISBSG 2011 workshop
September is here with all raining and darkening nights, but don't get frustrated yet. There are good news too: FiSMA and Haaga-Helia organize the International Experience Forum conference together. This is an event not to miss! World famous speaker Ron Kaufman from Singapore will talk about quality of service and service process improvement. The topic is really important for all of us, and always actual, of course. Ron Kaufman will entertain us all the morning. In the afternoon we will bring you real expertize of benchmarking and measurement from ISBSG representatives world-wide. Peter Hill, the CEO of International Benchmarking Standards Group, will tell us how to benefit from the data and knowledge gathered by ISBSG. This data is organized in two impressive repositories: More than 5000 Development&Enhancement projects and more than 500 appliacations in the Maintenance&Support data base. Mitsuhiro "Jacky" Takahashi from IPA, and ISO standards, is going to explain why and how they are so extremely successful in benchmarking and organizational learning in Japan. Luca Santillo is the current President of GUFPI-ISMA. He will introduce the results of their research about IT project productivity. What are the most useful and effective productivity factors for estimation and process improvement purposes? Ton Dekkers from Nesma, our Dutch sister organization, will talk about Nesma future views till 2020. Maybe there are some good ideas to adopt - either within FiSMA or your own organization. Ton is the Past President of ISBSG and President of Nesma, working for the international benchmarking and tool vendor Galorath. Our last presentation will be given by Christine Green from HP, Denmark. She will tell us about the best-practices applied at HP, which is no doubt one of the IT worls mos successful corporations. How they keep learning from experiences, and how they use measurement and metrics effectively? All other information that you need, e.g. to tell about the event to your boss and other people, or to registrate, you'll find from the attached leaflet. See you in Haaga-Helia Auditorium!
Sivun alkuun Sivua muokattu 7.11.2011